Online report plateform
> You can report a lost item via an online form by clicking here.
This reporting service is translated into English and Spanish, accessible 24 hours a day on the website objet-perdu.com.
Lost item in the city of Paris
Where : Public place, street, sidewalk, monument, public park, square and public garden, road, bench, square, subway, RER, bus, night bus, tramway, etc.
It’s the main lost & found office in Paris managed by the Paris Police Prefecture.
Adress : 36 Rue des Morillons 75015 Paris
You can report your lost items with an online form : https://objetstrouvesprefecturedepolice.franceobjetstrouves.fr/
Lost item in a airport in Paris
For the airport Paris Charles de Gaulle (CDG) & airport Orly (ORY) : you can report your lost item on this page : https://paris.missingx.com/
For the airport Paris Beauvais (BVA), you can contact the airport by using an online form : https://www.aeroportparisbeauvais.com/en/contact-us/
Lost item in a Metro / RER / Bus RATP
If the item was lost less than 5 days ago, we invite you to contact the Customer Service of RATP by phone at 3246 (0.80€/min + call price)
Service available only from a telephone with a French telephone operator.
If you’re still in Paris, you can directly ask a staff member of the RATP to assiste you for your lost item.
If the item was lost more than 5 days ago, we invite you to make your declaration online here by providing a detailed description of your item.
Lost item in a train station or a train operated by SNCF
Where : Train station SNCF & Train & TER SNCF & Part of A & B line of RER
The sncf has its own lost and found service, to report a lost item : https://www.garesetconnexions.sncf/fr/mon-compte?orig=declaration-perte
You have to create an account to report your lost item.
The service is only in French, you can use a translation service as Google Translation to have the information in English.
List of train stations in Paris :
Gare Paris Austerlitz
85 Quai d’Austerlitz
Gare Paris Bercy Bourgogne – Pays d’Auvergne
48 bis boulevard de Bercy
Gare Paris Est
Place du 11 novembre 1918
Gare Paris Gare de Lyon
Place Louis Armand
75571 PARIS cedex 12
Gare Paris Gare du Nord
112, rue de Maubeuge
Gare Paris Montparnasse
17, Boulevard de Vaugirard
Gare Paris Saint-Lazare
13, Rue d’Amsterdam
Lost item in Disneyland Parc
The first lost and found office is located in the City Hall in the Disneyland parc.
The second lost and found office is located near the Studio Services in the Walt Disney Studios parc.
To report a lost item : Dlp.objets.trouves (at) disney.com
Lost item in the Eiffel Tower
You can report a lost item to the Eiffel Tower staff by e-mail : sec_dprss (at) toureiffel.paris